NCR COUNTERPOINT CUSTOMER CONNECT

With the Counterpoint retail POS solution from NCR, retailers of all sizes are perfectly poised to run their business, connect with customers, and sell anywhere.

NCR Counterpoint Customer Connect

NCR Counterpoint Retail POS Customer Connect

  • 1

    Create Recurring E-Mail Campaigns: Welcome new customers, send birthday offers, or tell customers you miss them! Set up the campaign once, then it’s a “set it and forget it” system that will automate.

  • 2

    Sales and Marketing Reporting: Detailed campaign reporting allows you to see how many customers came in and made a purchase, reporting can be customized to any need.

  • 3

    Auto-Update E-mail Lists: With a seamless integration, selling and customers’ new or updating existing customer information at the point of sale will automatically update your email lists.

  • 4

    Target E-mails to Specific Groups of Customers: Use customer information and purchase history from your NCR CounterPoint Retail POS system to set up customer segments, such as VIPs, loyalty card members, or purchasers of specific products. Leverage this information to target your campaigns to customer needs and preferences.

  • 5

    Segment Customers into Meaningful Groups: Retailers use NCR Customer Connect to set up segments that are relevant to their business, increasing campaign response rates.

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NCR Counterpoint Retail Point of Sale Software

Easily Track Sales Results with Reporting

Campaign reporting has open rates and clicks to the sales that are being generated by your campaigns. See the true return on your investment of your email marketing and digital marketing efforts with NCR Customer Connect.

Integrated Marketing Solutions

With an integrated email marketing solution and NCR Counterpoint, you can utilize one set of customer data even with multiple storefronts. At the point of sale level, new customers that provide an email address are automatically added to your email address list within NCR Customer Connect.

Leveraging Customer Data

Build targeted customer email and digital marketing segments with specific demographics such as purchase history, preferences, birthdays, and more. Enhance the power of these segments by tying them into rewards and loyalty programs or product specific groups. CP-Retail also offers a comprehensive SEO process to take your business to the next level!

Automated Marketing Campaigns

With Counterpoint Retail Customer Connect, you can set up automated recurring email and Opt-in marketing campaigns to welcome new customers, send birthday offers and keep customers informed of current sales and specials. Once you create the email campaigns, it will be sent out automatically going forward. NCR also offers a comprehensive loyalty and gift card system.

E-Mail and Digital Marketing with Counterpoint POS

NCR Counterpoint Retail Customer Connect email marketing capabilities enable you to connect with your customers, sell deeper, and virtually everywhere. NCR Customer Connect integration with your existing Counterpoint point of sale system will allow CP-Retail offers a wide range of customizations to help automate those processes with your day-to-day processes.

Customer Loyalty

The NCR Counterpoint Retail POS software includes a customer relationship management tools that provide details of every customer, including: sales, sales history, loyalty features, and more. The CP-Retail POS Customer Connect Headquarters feature with searchable tracking, amount aging, cash receipts processing, finance charges, and statement printing to the customers application.

NCR Counterpoint Retail POS
Customer Connect

Cloud POS

With robust POS capabilities and unique advanced features including purchasing advice, order management, mobile inventory, POS and alerts, eCommerce, and integrated CRM and Customer Loyalty, Counterpoint provides retailers with powerful point of sale software tools.

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COUNTERPOINT RETAIL POS QUOTE

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Run your business. Connect with customers. Sell anywhere. NCR Counterpoint is the specialty retail management system that integrates your front end and back office seamlessly, so it's easy to grow your business.

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